Privacy Policy

Your privacy is important to us. It is Marr Co Ltd  ‘s policy to respect your privacy regarding any information we may  collect from you across our website, www.thepaintshop.org, and other sites we own and operate.

When you visit our website, our servers may automatically log the  standard data provided by your web browser. This data is considered  “non-identifying information”, as it does not personally identify you on  its own. It may include your computer’s Internet Protocol (IP) address,  your browser type and version, the pages you visit, the time and date  of your visit, the time spent on each page, and other details.

We may also collect data about the device you are using to access our  website. This data may include the device type, operating system,  unique device identifiers, device settings, and geo-location data. What  we collect can depend on the individual settings of your device and  software. We recommend checking the policies of your device manufacturer  or software provider to learn what information they make available to  us.

We may ask for personal information, such as your:

• Name
• Email
• Phone/mobile number
• Home/Mailing address

This data is considered “identifying information”, as it can  personally identify you. We only request personal information relevant  to providing you with a service, and only use it to help provide or  improve this service.

We collect information by fair and lawful means, with your knowledge  and consent. We also let you know why we’re collecting it and how it  will be used. You are free to refuse our request for this information,  with the understanding that we may be unable to provide you with some of  your desired services without it.

We may use a combination of identifying and non-identifying  information to understand who our visitors are, how they use our  services, and how we may improve their experience of our website in  future. We do not disclose the specifics of this information publicly,  but may share aggregated and anonymised versions of this information,  for example, in website and customer usage trend reports.

We may use your personal details to contact you with updates about  our website and services, along with promotional content that we believe  may be of interest to you. If you wish to opt out of receiving  promotional content, you can follow the “unsubscribe” instructions  provided alongside any promotional correspondence from us.

The personal information we collect is stored and processed in United  Kingdom, or where we or our partners, affiliates and third-party  providers maintain facilities. We only transfer data within  jurisdictions subject to data protection laws that reflect our  commitment to protecting the privacy of our users.

We only retain personal information for as long as necessary to  provide a service, or to improve our services in future. While we retain  this data, we will protect it within commercially acceptable means to  prevent loss and theft, as well as unauthorised access, disclosure,  copying, use or modification. That said, we advise that no method of  electronic transmission or storage is 100% secure, and cannot guarantee  absolute data security.

If you request your personal information be deleted, or where your  personal information becomes no longer relevant to our operations, we  will erase it from our system within a reasonable time frame.

We use “cookies” to collect information about you and your activity  across our site. A cookie is a small piece of data that our website  stores on your computer, and accesses each time you visit, so we can  understand how you use our site. This helps us serve you content based  on preferences you have specified. Please refer to our Cookie Policy for  more information.

We use third-party services for:

• Analytics tracking
• User authentication
• Advertising and promotion
• Content marketing
• Email marketing
• Payment processing

These services may access our data solely for the purpose of  performing specific tasks on our behalf. We do not share any personally  identifying information with them without your explicit consent. We do  not give them permission to disclose or use any of our data for any  other purpose.

We may, from time to time, allow limited access to our data by  external consultants and agencies for the purpose of analysis and  service improvement. This access is only permitted for as long as  necessary to perform a specific function. We only work with external  agencies whose privacy policies align with ours.

We will refuse government and law enforcement requests for data if we  believe a request is too broad or unrelated to its stated purpose.  However, we may cooperate if we believe the requested information is  necessary and appropriate to comply with legal process, to protect our  own rights and property, to protect the safety of the public and any  person, to prevent a crime, or to prevent what we reasonably believe to  be illegal, legally actionable, or unethical activity.

We do not otherwise share or supply personal information to third  parties. We do not sell or rent your personal information to marketers  or third parties.

We are committed to protecting the privacy of children who use our  services. We encourage parents to engage with us in protecting their  children’s privacy, ensuring a safe and enjoyable online experience.  Please refer to our Children’s Privacy Policy for more information.

This privacy policy only covers Marr Co Ltd ‘s own  collecting and handling of data. We only work with partners, affiliates  and third-party providers whose privacy policies align with ours,  however we cannot accept responsibility or liability for their  respective privacy practices.

Our website may link to external sites that are not operated by us.  Please be aware that we have no control over the content and policies of  those sites, and cannot accept responsibility or liability for their  respective privacy practices.

At our discretion, we may change our privacy policy to reflect  current acceptable practices. We will take reasonable steps to let users  know about changes via our website. If you are a registered user on www.thepaintshop.org  we will notify you using the contact details saved in your account.  Your continued use of this site after any changes to this policy will be  regarded as acceptance of our practices around privacy and personal  information.

As our user, you have the right to be informed about how your data is  collected and used. You are entitled to know what data we collect about  you, and how it is processed. You are entitled to correct and update  any personal information about you, and to request this information be  deleted. You may amend or remove your account information at any time,  using the tools provided in your account control panel.

You are entitled to restrict or object to our use of your data, while  retaining the right to use your personal information for your own  purposes. You have the right to opt out of data about you being used in  decisions based solely on automated processing.

Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.

Marr Co Ltd Data Controller
Owen Perera

marrcoltd@gibtelecom.net

Local Regulatory Authority
Gibraltar Regulatory Authority
info@gra.gi

This policy is effective as of 11th May 2020